Policies & FAQs

back treesWhat time is arrival and departure?
What is your smoking policy?
Do you allow pets?
What is your maximum occupancy?
Do you have wireless Internet access?
How will I get the keys?
Do we need to bring our own towels & sheets?
Are there things for my children to do?
Can you provide me with area recommendations?
What do we need to bring?


What time is arrival and departure?
Arrival time is 4 p.m. Early arrival may be available off season and by prior arrangement only. Departure time is 10 a.m. Later departure times may be available off season and by prior arrangement only. Our peak season rental period is Sunday – Sunday.

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What is your smoking policy?
Five Birches is a non-smoking home. Smoking in our home will result in the loss of your security deposit. If you smoke outside, please dispose of cigarette butts properly in the trash bins.

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Do you allow pets?
Unfortunately, we cannot accommodate pets in our home.

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deck at nightWhat is your maximum occupancy?
In order to have the most comfortable experience, we recommend groups of adults no larger than 8 guests. Should children be traveling in your party, up to 2 may be accommodated on the sleeper sofa; in these instances, our maximum occupancy may be 10.

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Do you have wireless Internet access?
We have wireless Internet access throughout our entire home. We also have a desktop computer for you to use during your stay if you do not want to bring your own.

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How will I get the keys?
The keys will be provided to you via a lock box on the front door. A code will be provided to you upon final payment.

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Do we need to bring our own towels & sheets?
No need to bring your own linens. Our housekeeper will be providing fresh linens and towels at the beginning of your stay.

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Are there things for my children to do?
We have a Pack ‘n Play and high chair for your little ones, along with books, puzzles, games, and DVDs for kids of all ages.

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vertical view of houseCan you provide me with area recommendations?
Absolutely! Prior to your arrival we will email you a comprehensive insider’s guide to our favorite area activities, attractions, restaurants, and much more. We also keep a hard copy at our home for your reference once you arrive.

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What do we need to bring?
When you stay in a self-catering home, it can be difficult to know what to bring. Packing everything, only to do discover much of it is already provided, is tedious and frustrating. Here is a partial list of some of the items that we provide that you may be unsure about.

Inventory:

One (1) roll of toilet paper per bathroom
1 roll paper towels
Garbage bags
Hand soap
Hair dryer
First Aid kit
Keurig coffee maker w/starter pack of K-cups
Drip coffee maker
Iron
Pack ‘n Play
High chair
Baby gates (2)
6 beach towels
Picnic basket
Coolers (large & small)
Baby spoons
Storage containers for leftovers
Playing cards
Poker chips
Games (assorted children’s & adult)
Jigsaw puzzles
Paperback book collection

The following items are stocked at the start of the season on a “replace as you go basis”. PLEASE NOTE: our home may or may not have these items when you arrive:
Spices
Napkins
Sandwich and storage bags
Plastic wrap
Aluminum foil
Liquid laundry detergent
Dishwashing liquid

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